I use my business account for cryptocurrency investment purposes. I also frequented Coinbase to satisfy all of my trading needs. Recently, I made a wire transfer from my business account to Coinbase, the sum was quite large. However, I got an email from Coinbase referring to suspicious activity.
Apparently, the wire transfer I sent didn’t match the name of my account on their platform.
Keep in mind that I have done this before a few times and have never run in to any problems before. Previous wire transfers involved significantly more funds as well too, so, I am still kind of shocked as to the fact that I ran into problems with this transfer.
Coinbase notified me that the wire transfer would be returned to the bank account.
A few days go by and I decide to visit my local bank and ask about the return wire transfer. The teller tells me that they didn’t receive anything and that it’s quite odd that it’s taking so long. The teller actually told me that Coinbase never filed for a wire return. I went through the whole shindig of writing to their support team, and communicating with their support team. No solid answers, nothing of value from their support team. I’m trying to draw more attention to my situation and have even gone on twitter to talk about it. Still nothing, hopefully I get my money back. This is just insane.