I was banned by btc-e for absolutely no reason at all. I asked the support team why they banned my account and they couldn’t give me a good reason. All they said is that my account was banned because it was spamming links in their chat box that contained a virus. They never showed me any proof. No link, no screenshot. They eventually stopped responding to my support tickets as well and half of the time they spoke to me in Russian when they did respond.
What bugs me the most is that I can’t pull out the funds I have on my account, but I can still make purchases… Like come on really? What adds fuel to the flame is that the ban is forever set so you can’t use the chat features, withdraw cash or coins.
I didn’t stop though, I kept trying to contact them every day and I threaten to file a lawsuit against them.
Finally after a month of constant hounding and about twenty support tickets, they remove the ban and I immediately withdrew all my money.