I wanted to use pool.bitcoin.com for a little while now, and I finally set out to do it. I purchased a small cloud mining package from them, however the network speed was extremely slow. I wanted it to be faster, and, that’s when they revealed their true business model. I contacted their support service and they told me that I needed to pay more bitcoins to boost the speed. Okay, I kind of didn’t want to but it was already part of my bundle, and, they offered me a “discount” for a better package and more speed, so I sent them some more btc in the end.
Speeds went up for about a week, after which they dropped down drastically, again and have stayed low ever since.
I also recently noticed that all of their cloud mining contracts were pretty much conveniently sold out except for their most expensive plan.
Well… not that surprising since Bitcoin.com is owned by Roger Ver, a convicted felon and former politician.